Privacy Policy

1. Information We Collect

1.1 Personal Information

When you use CoinLobster, we may collect the following personal information:

• Account Information: Email address, display name, and authentication details
• Profile Data: Subscription plan, preferences, and account settings
• Payment Information: Billing details, processed by Stripe
• Communication Data: Messages you send us, support requests, and feedback

1.2 Usage Information

We automatically collect information about how you use our service:

• Analytics Data: Which traders you follow, alerts you set, pages you visit
• Technical Data: IP address, browser type, device information, session data
• Performance Data: How you interact with our platform features
• Log Data: Access logs, error reports, and system events

1.3 Third-Party Integrations

If you connect third-party services:

• Social Login: Basic profile information from Google or other OAuth providers
• AI Connectors (MCP): If you connect your account to an AI assistant (such as Claude, ChatGPT or Gemini) through our connector, we store the connecting client's name and issued access tokens, and we log tool requests (tool name, parameters, timestamp) for rate limiting and abuse prevention. We never receive or store your conversations with the assistant. Disconnect the assistant in its own connector settings to stop access; stored token records expire automatically within 30 days.

1.4 Questions You Ask On Our Site

Our home page has a question box ("Ask the radar"). It is answered by our own data, not by an AI model, and nothing you type is sent to a third party.

• What we keep: the question text, which of our answers it was matched to, the page you asked from, and a random browser identifier so we can count people rather than clicks. We keep this to learn which questions the product should answer.
• What we remove before storing: wallet addresses and email addresses are stripped out of the question automatically, and the text is capped at 200 characters.
• What we never store: your IP address, your browser's user agent, or the answer we showed you.
• How long: 90 days, then it is deleted automatically.

2. How We Use Your Information

3. Information Sharing

We may share your information in these limited circumstances:

• Service Providers: Trusted third parties who help us operate our service (payment processors, hosting providers, analytics tools)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of company assets
• Consent: When you explicitly agree to share information with third parties
• Aggregated Data: Anonymous, aggregated statistics that cannot identify individuals

4. Data Security

5. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Functions: Authentication, session management, and security
• Analytics: Understanding how users interact with our platform
• Preferences: Remembering your settings and preferences
• Performance: Optimizing site performance and user experience

6. Your Privacy Rights

Depending on your location, you may have the following rights:

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Maintain business records and analytics (in anonymized form)
• Protect against fraud and abuse

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. International Transfers

CoinLobster may transfer your personal information to countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Children's Privacy

10. Third-Party Services

Our service integrates with third-party providers:

• Payment Processors: Stripe (subject to its privacy policy)
• Authentication: Google OAuth, Firebase Auth
• Analytics: Usage analytics and performance monitoring tools

These third parties have their own privacy policies, and we encourage you to review them.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of the service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: