Terms of Service
Last updated: August 1, 2026
Important Disclaimer
CoinLobster provides analytical tools and data for informational purposes only. We do not provide financial advice. All trading decisions are made at your own risk.
1. Acceptance of Terms
By accessing and using CoinLobster ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at coinlobster.com and any related services provided by CoinLobster.
2. Nature of Service
Analytics Platform Only
CoinLobster is a cryptocurrency analytics platform that provides:
- On-chain transaction monitoring and analysis
- Trader performance metrics and statistics
- Alert systems for trading activity
- Educational content and market insights
Not Financial Advice
CoinLobster does NOT provide financial, investment, or trading advice. All content, data, and analytics are provided for informational and educational purposes only.
- We are not registered financial advisors or investment professionals
- All trading and investment decisions are made solely at your own risk
- Past performance does not guarantee future results
- Cryptocurrency trading involves substantial risk of loss
3. User Responsibilities
By using our service, you agree to:
- Use the platform responsibly: Make your own independent financial decisions
- Comply with laws: Ensure your use complies with all applicable local and international laws
- Protect your account: Maintain the confidentiality of your login credentials
- Accurate information: Provide truthful and accurate information when required
- No illegal activities: Not use the service for any unlawful purposes
4. Subscription and Payments
4.1 Subscription Plans
CoinLobster offers various subscription tiers with different features and limitations. Subscription fees are charged in advance on a monthly or annual basis.
4.2 Payment Processing
We use third-party payment processors including Stripe and Coinbase Commerce. Your payment information is processed securely according to their respective terms and privacy policies.
5. Refund Policy
Discretionary Refunds
All refunds are at the sole discretion of CoinLobster. We reserve the right to approve or deny refund requests based on our assessment of each individual case.
Factors we may consider include:
- Length of service usage
- Reason for refund request
- Technical issues or service interruptions
- Compliance with these Terms of Service
No Automatic Refunds: There are no automatic refunds for any reason, including dissatisfaction with service performance, market losses, or changes in personal circumstances.
Refund Process: To request a refund, contact our support team with your account details and reason for the request. We will review each request individually.
6. Service Availability and Performance
No Performance Guarantees
We make no guarantees regarding:
- Service uptime or availability
- Accuracy of data or analytics
- Profitability of trading strategies
- Investment performance or returns
- Continuous access to features or data
The service is provided "as-is" and "as-available" without warranties of any kind.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- CoinLobster shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim
- We are not responsible for trading losses, investment decisions, or financial damages
- Users acknowledge that cryptocurrency trading involves substantial risk
You use the service at your own risk and agree to hold us harmless from any claims arising from your use of the platform.
8. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of CoinLobster and its licensors. The service is protected by copyright, trademark, and other laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
9. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to undertake unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service
10. Account Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including but not limited to a breach of the Terms.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
12. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which CoinLobster operates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Website: coinlobster.com
These terms are effective as of August 1, 2026